Course curriculum

  • 1

    Welcome

    • Welcome

    • Module Overview
  • 2

    Module 1

    • Battery Life in Canada

    • Battery Health is Critical

    • Battery Facts

    • Module 1 Quiz

    • Module 1 Quiz
  • 3

    Module 2

    • The Importance of Battery Testing

    • Taking Good Care of your Customers

    • Service Centre Benefits

    • Customer Benefits

    • Testing Tools

    • Testing Procedures

    • Module 2 Quiz

    • Module 2 Quiz
  • 4

    Module 3

    • Battery Replacement

    • Replacing Batteries Before They Fail

    • Battery Information for your Customer

    • AGM Batteries

    • Battery Information for your Customer

    • What to Do if the Customer Declines Battery Replacement

    • Module 3 Quiz

    • Module 3 Quiz
  • 5

    Thank You for Your Attention

    • Thank You for Your Attention